Services

Customization and functionality, done properly.

Two sides of the same job. Customization changes what NetSuite looks like and stores. Functionality changes what NetSuite does by itself. Most projects need a bit of both.

Customization Functionality Implementation & support How we work Ways to work with us

Customization shapes NetSuite around your business: the fields you capture, the screens your team sees, and the documents your customers receive. Mostly configuration, so it's quick to build and easy to maintain.

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Custom fields

Body, line, entity and item fields with sourcing, defaults and validation.

For you: capture exactly the data your process needs.

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Custom records

New record types with parent-child links, lists and permissions.

For you: track contracts, warranties or anything NetSuite doesn't have.

Entry forms

Forms & layouts

Role-based entry and transaction forms with only the fields each team needs.

For you: cleaner screens, fewer mistakes.

Advanced PDF

PDF & email templates

Invoices, POs, packing slips and statements with your branding, GST and bank details.

For you: documents customers take seriously.

Saved search

Saved searches & reports

Formula searches, summary reports and scheduled email reports.

For you: the numbers you ask for every week, delivered automatically.

Portlets

Dashboards & KPIs

KPI meters, reminders and trend graphs on each role's home page.

For you: everyone sees what needs attention today.

Roles

Roles & permissions

Least-privilege roles, segregation of duties and restricted views by subsidiary.

For you: people see what they need, and nothing more.

Segments

Classes, departments & segments

Custom segments and classification design for clean reporting.

For you: P&L by brand, channel or region in one click.

Functionality makes NetSuite act on its own: checking, calculating, creating records and talking to other systems. This is SuiteScript and workflow territory, built and tested in sandbox first.

UserEventScript

Business rules on save

Validate, default, block or auto-create records the moment a transaction is saved.

For you: rules enforced every time, not just when someone remembers.

ClientScript

Smart screens

Live field calculations, warnings and lookups while users type.

For you: errors caught before they're saved.

MapReduceScript

Bulk processing

Thousands of invoices, updates or allocations processed safely in the background.

For you: month-end jobs done in one run.

ScheduledScript

Scheduled automation

Nightly syncs, reminders, clean-ups and recurring postings.

For you: work that happens while you sleep.

SuiteFlow

Approval workflows

Multi-level approvals by amount, department or subsidiary, with email approve and reject.

For you: faster approvals and a full audit trail.

Suitelet

Custom pages & tools

Bulk-action screens, wizards and mini-apps inside NetSuite.

For you: a 20-click task becomes one screen.

RESTlet

APIs for other systems

Secure endpoints so your apps and partners can read and write NetSuite data.

For you: NetSuite becomes the hub, not an island.

SuiteQL · SDF

Data & deployment

Fast SuiteQL queries and SDF projects for version-controlled, repeatable deployments.

For you: changes that move to production cleanly.

Implementation & support covers going live and staying healthy afterwards.

Setup

Implementation

Requirements, chart of accounts, subsidiaries, tax, roles and go-live.

For you: set up right the first time.

CSV Import

Data migration

Customers, items, open transactions and opening balances, cleaned and validated.

For you: start with data you can trust.

Health check

Account clean-up

Find unused scripts, broken searches, slow forms and risky permissions.

For you: a faster, tidier account.

Release

Support & training

Release-readiness testing, user training and ongoing admin.

For you: an expert on call, without a full-time hire.

How we work

4 steps. You always know where things stand.

01 · Discover
We listen first
A call or two to understand your business, your current process and what's hurting.
You get a short written summary of the problem and goals.
02 · Design
We plan it out
We map your needs to NetSuite and agree on scope, timeline and cost up front.
You get a solution document and a fixed quote.
03 · Build
We build in sandbox
Configuration and scripts built and tested safely, with regular check-ins and demos.
You get working demos and a test sign-off before go-live.
04 · Launch
We go live together
Deploy to production, train your team, and stay on hand while things settle.
You get training, documentation and post-launch support.

Ways to work with us

Pick what fits your budget

Every engagement starts with a free 30-minute call. You'll get a clear quote before any work begins.

Quick fix

For one broken script, search or form

Hourly, billed only for time used
Diagnosis before any change
Fix tested in sandbox

Fixed-scope project

For a customization, integration or automation

Fixed price agreed up front
Solution document & timeline
Training and 30 days of post-launch support

Monthly support

For teams that want an expert on call

Set hours each month
Release-readiness testing
Priority response

Free 30-minute demo session

See what NetSuite could be doing for you.

We'll look at your setup, show a live example close to your process, and suggest quick wins. No obligation.

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